Terms & Conditions

1. Acceptance of Terms

By accessing or using this website and/or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services.

​

2. Scope of Services

We provide courier, logistics, and handling services for IT equipment, servers, networking hardware, and related assets. Services may include transportation, scheduled deliveries, equipment relocation, and coordination with data centers or client facilities.

We do not provide data recovery, data destruction, or cybersecurity services unless explicitly stated in a written agreement.

 

3. Client Responsibilities

Clients are responsible for:

• Accurate description of equipment, weight, dimensions, and sensitivity

• Ensuring equipment is properly packaged unless packaging services are explicitly contracted

• Compliance with all applicable laws, regulations, and data protection requirements

• Providing accurate pickup and delivery instructions, access credentials, and authorized contacts

Failure to meet these responsibilities may result in delays, additional fees, or refusal of service.

​

4. Chain of Custody

We maintain documented chain-of-custody procedures from pickup to delivery. However, liability is limited as outlined below, and chain-of-custody does not imply assumption of ownership or data responsibility.

​

5. Risk Allocation & Limitation of Liability

• Equipment is transported at the client’s risk unless additional declared-value coverage is purchased in writing.

• Our liability for loss or damage is limited to the lesser of:

  • The declared value agreed upon in writing, or

  • The cost of the service provided

• We are not liable for:

  • Data loss, corruption, or breach

  • Indirect, incidental, or consequential damages

  • Delays caused by weather, traffic, security restrictions, or third-party facilities

 

6. Insurance

Standard commercial insurance applies only to physical loss or damage and does not cover data, software, or business interruption. Clients are encouraged to maintain their own insurance coverage for high-value assets.

​

7. Confidentiality

We treat all client information as confidential and restrict access to authorized personnel only. Confidentiality obligations do not extend to information that is publicly available or legally required to be disclosed.

​

8. Scheduling, Cancellations & Fees

• Scheduled services may require advance notice for cancellation or rescheduling

• Late cancellations may incur fees

• Additional charges may apply for after-hours service, waiting time, security delays, or incorrect shipment details

​

9. Prohibited Items

We do not transport:

• Hazardous materials

• Illegal goods

• Items requiring specialized regulatory permits unless explicitly agreed in writing

 

10. Force Majeure

We are not liable for failure or delay in performance caused by events beyond reasonable control, including but not limited to natural disasters, government actions, strikes, or infrastructure failures.

 

11. Intellectual Property

All website content, branding, and materials are the property of the company and may not be reproduced without written permission.

 

12. Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

​

13. Modifications

We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of revised terms.

​

14. Contact Information

For questions regarding these Terms, please contact us via the information provided on this website.